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Curbside Collection

All households are entitled to weekly curbside collection for regular household waste and recycling.

Curbside Collection Guidelines
  • Waste Limit: 3 clear bags – bag tags required.
  • Recycling Limit: 5 blue bags – no bag tags required.
  • Weight Limit: 40lbs/bag
  • All bags must be out by 7:00am
  • Large items must be taken to the Portland Transfer Station.

Private Road Collection Over the past year and a half, Council and Staff have undergone a review of Curbside Collection on Private Roads. After many meetings, reviews and consideration, a new Policy has been adopted which will be implemented beginning in May 2021.  Please see below for further information for the new Policy and previous reports to Council.

March 2021: The most up-to-date list of private roads and services to be provided under the new Private Road Collection Policy can be found here.
Please review your private road and determine if your service will change or remain the same. This new Policy comes into effect May 25, 2021.
Please note that Fire Roads in the North Crosby Ward will need to be re-inspected in the spring to determine the services to be provided.  

November 2, 2020: By-Law 2020-43 implemented by Council to adopt a Policy for Private Road Curbside Collection – Minimum Road Standards.  2020-43 - Private Road Curbside Collection Policy

October 13, 2020, the Municipal Services Public Works committee reviewed the draft Private Road Curbside Collection – Minimum Road Standards Policy provided by staff.  The policy moved forward to Council for consideration of adoption by By-Law at the November 2, 2020 Council Meeting.  A copy of the report presented at the meeting can be found here.

Question, comments and concerns should be forwarded to Michelle at or 1-800-928-2250 Ext 230.
Please note that Fire Roads in the North Crosby Ward will need to be re-inspected in the spring to determine the services to be provided.  

Businesses DO NOT receive curb-side collection and must dispose of their waste & recycling at the Portland Transfer Station.

Everyone must purchase bag tags for disposal of non-recyclable waste put out for collection (1 tag per bag). All tags must be visible to ensure pickup. If the driver cannot easily see the tag, the bag may be left behind. Tags may be purchased for $2.50 each (no tax). Purchased bag tags have no expiry date. When temperatures drop below 0, bag tags can become less sticky. If this happens, affix your tag to the bag at room temperature before going to the curb or fold the tag around the handle & stick both ends together – see Example below (full tag must be visible). New in 2020 bag tags will be accepted at the Portland Transfer Station (1 per bag). Bag tags must be placed on the garbage bags prior to going to Transfer Station.

Each household is entitled to place 3 bags of household waste out each week. Household waste must be in a clear bag (no colour) with a current Rideau Lakes’ bag tag attached, weighing less than 40 lbs. All bags set out for collection must be tied and your bag tag must be clearly visible to the driver. During hot weather, freeze decaying material as bags will not be picked up if worms are present. Waste bags containing mostly recycling material will not be collected, as we encourage everyone to recycle. Dark bags will not be picked up. Bags may be placed inside a waste container, however tags must be at the top, clearly visible to the driver (see Example).

All bags/containers must be in plain view of the driver. Bags/containers cannot be hidden behind a tree, hedge, mailbox, fence or car. Place all bags at the end of your driveway (not across the road from your house). To ensure your waste & recycling is picked up during the winter months, place your bag(s) on top of the snow bank so it is easily visible to the driver.

Large items are not collected at curbside and must be disposed of at the Portland Transfer Station.

Remember, your bags are YOURS until the driver puts them in the truck. If you have issues with birds & critters, put your bags in a container or cover them with a tarp/blanket. If your bags are torn apart before the truck arrives, it is your responsibility to clean up the mess.

Acceptable Waste Items, but not limited to:

  • Food
  • ALL plastic bags (grocery, bread bags, wood pellet, water softener, etc)
  • ALL black plastics, including flowers pots and trays
  • Milk/soup/juice cartons
  • Tetra packs
  • Foil juice containers
  • Clam shell containers
  • Clear & coloured plastic cups (solo cups and Tim Hortons iced coffee/capp cups)
  • Film wrap, waxed paper & Ziploc bags
  • Aerosol cans – completely empty (cooking spray, mousse, hair spray, shaving cream, cleaning spray, etc.)
  • Food wrappers/packages (cheese, pasta, cookie, bread, etc.)
  • Candy wrappers (chocolate bars, candy, gum, etc.)
  • Cardboard tubes & canisters with metal trim/bottoms (frozen juice, potato chip, coffee, etc.)
  • Toothpaste tubes
  • Seasoning packets (gravy, taco, sauce mixes, etc.)
  • Incandescent light bulbs (florescent bulbs are hazardous waste)
  • Drinking glasses, ceramics, mugs, dishes, cookware/bakeware
  • Small appliances (coffee maker, can opener, etc.)
  • CD/DVD/VHS/Video Games & all cases
  • Small oil jugs (completely empty)
  • Wrapping paper, shiny gift bags, bows, ribbon, bubble wrap & cellophane wrap
  • Bags from potting soil, mulch, grass seed, etc.

Purchase tags at any of these locations:

  • Chaffeys Lock
    • Brown’s Marina (Seasonal)
  • Chantry
    • Municipal Office, 1439 County Rd 8 – Currently closed to the public, contact  Michelle at  to make arrangements for curbside pickup
  • Crosby
    • Rideau Lakes Building Centre
  • Delta
    • Delta Country Market
  • Elgin
    • Gordanier Freshmart
    • Elgin Library
  • Portland
    • Portland Grocery Store
    • Portland Transfer Station
    • Portland Ultramar
  • Rideau Ferry
    • Covell Building Supply
  • Smiths Falls
    • Andress’ Independent Grocer
    • Bill’s Small Engine Repair Shop
  • Westport
    • Kudrinko’s Country Grocer
    • Lower Mountain Mercantile
    • Westport Home Hardware

If you own a business and are interested in selling bag tags, please contact the Municipal Office at 1-800-928-2250 Ext 285. Contact details on Staff page.

Curbside collection is for regular household waste and recycling only. Here are a few options for you to consider when disposing of a large item: take it to the Portland Transfer Station and pay the applicable charges; take it to a waste disposal company near you; call a local contractor to dispose of it for you; call a family member or neighbour with the means to help you; donate a gently used item to a local charity or post it on social media; place it at the end of your driveway with a “free” sign on it. Diversion Options

When there is a holiday, collection takes place one day later than normal (with the exception of Christmas & New Year’s schedules). Only the week in which the holiday falls is affected.

Example – when the holiday is on a Monday, collection takes place Tuesday through Saturday. When the holiday falls on a Wednesday, collection takes place Thursday through Saturday (only Wednesday to Friday are affected). Check your Township Calendar for the revised holiday schedules. Annual Information Calendar PDF.

Pay close attention to the Christmas & New Year’s schedules, as these change every year.

Contact Us

Michelle Jones
Manager of Environment and By-Law Services
1-800-928-2250 Ext. 230

 

Contact Us

Michelle Jones
Manager of Environment and By-Law Services
1-800-928-2250 Ext. 230

Mary Ellen Truelove
Clerk
1-800-928-2250 Ext. 293

 

Contact Us

Michelle Jones
Manager of Environment and By-Law Services
1-800-928-2250 Ext. 230

Dan Chant
Roads Coordinator/Drainage Superintendent
1-800-928-2250 Ext. 227

 

Rideau Lakes Township Logo

1439 County Road 8, Delta, ON K0E 1G0

613-928-2251 or 1-800-928-2250

Fax: 613-928-3097

Email:

Hours of Operation

Monday to Friday
8:30 a.m. to 4:30 p.m.

After-Hours Road Emergency

1-877-798-5725

Portland Transfer Station

4427H Old Kingston Road, Portland
1-800-928-2250 ext. 230
Open: Wednesdays & Saturdays
8:00am to 4:00pm